Shipping Policy

Shipping policy

All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated using UPS Ground with tracking information provided and displayed at checkout. 

International Shipping

We do not offer international shipping outside the U.S..

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 4 days of receiving your shipping confirmation email, please contact us at hugh@nannoverse.com with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

We can not deliver to a PO Box.

If you have any further questions, please don't hesitate to contact us at hugh@nannoverse.com